Discussion List for campus-based and allied personnel working to end gender-based violence on campus.

[Holly Rider-Milkovich <>]

Hello wonderful colleagues:

We're currently investigating adding a "chat" function to our website for crisis intervention--especially as research into communication preferences for 18-24 yr old confirm our experience with our Crisis Line's dropping call numbers--college-aged students don't talk on the phone much.

So--we've been in touch with some national SA/IPV organizations that use chat functions to discuss some of the sticky wickets--like confidentiality, protocols for crisis intervention in chat modality, survivor safety, etc., and we've reviewed a few chat products for pilot adoption, and discussed computer safety with our technology professionals.  What we haven't done yet is connect to a school that is already using chat to do crisis intervention.

If your school is already using this tool and would be willing to talk about your experience, please send me a message offline, and I'll follow-up.

Thank you so much for your help.

HRM

--
Holly M. Rider-Milkovich

Director, Sexual Assault Prevention and Awareness Center

Co-Chair, Abuse Hurts Initiative

University of Michigan

(734) 764-7771

(734) 936-3333 (24. Hr. Crisis Line)

 

530 S. State St., G509
Ann Arbor, MI 48109-1308

sapac.umich.edu

facebook: Holly At SAPAC